Terms of Service
By using EverMoment, you agree to these Terms.
Last updated: August 16, 2026
Our Service
EverMoment offers Custom Portraits, Photo Restoration, and a Fixed Wall Art catalog. Custom services use uploaded photographs to create personalized artwork or restored images. Fixed Wall Art consists of existing catalog artwork selected by the customer.
Custom artwork and restorations are AI-assisted creative services and may differ from the original photograph in style, color, composition, restoration decisions, or artistic detail. Depending on the product, customers may purchase digital artwork or physical art.
Preview Before Payment
Custom Portrait and Photo Restoration products provide two preview images before payment. By completing a purchase for one of these products, you confirm that you have reviewed and accepted the previews. Fixed Wall Art is selected from finished catalog artwork and does not use this custom preview workflow.
Orders
A Digital purchase for a Custom Portrait or Photo Restoration order provides the applicable Artwork A and Artwork B as watermark-free, high-resolution files. A physical-only custom purchase provides 1K watermark-free keepsakes of both results, as described at checkout, in addition to the physical item or items selected. Your secure artwork page provides access to the digital entitlement associated with your custom order.
Physical products are manufactured and shipped through fulfillment providers. Production and delivery timing may vary.
Physical Products
Canvas, Framed Art, Art Blanket, and Fixed Wall Art are physical products. Printed colors, materials, placement, and cropping may differ slightly from an on-screen preview because of display calibration, printing processes, product dimensions, and normal manufacturing tolerances.
These reasonable production differences do not include an item that arrives damaged, defective, incorrect, or materially inconsistent with the approved artwork or product selection.
Refunds
Custom Digital purchases are generally non-refundable after you have reviewed the previews and completed the purchase.
If a physical item arrives damaged, defective, incorrect, or materially inconsistent with the approved artwork or product selection, please contact EverMoment. We will review the order and provide an appropriate resolution. If we are unable to deliver purchased artwork because of a technical issue, please contact us so we can review and resolve the issue.
Your Content
You are responsible for ensuring that you own or have permission to use any images you upload.
You confirm that:
- You own the uploaded images or have permission to use them.
- Your uploads do not infringe upon the rights of others.
Intellectual Property
Your Original Photos
You retain ownership of your original photographs.
EverMoment Intellectual Property
EverMoment retains ownership of its website, software, artwork styles, prompts, and creative technologies.
Your License
After purchase, you receive a non-exclusive, perpetual license to use your purchased artwork for personal, non-commercial use. Commercial use requires prior written permission from EverMoment.
AI-Generated Artwork
Artwork and restorations created by EverMoment are intended as creative works.
Minor differences in style, composition, colors, lighting, restoration decisions, or artistic interpretation are expected and do not constitute defects.
Limitation of Liability
EverMoment is provided on an “as available” basis.
To the maximum extent permitted by applicable law, EverMoment’s total liability for any claim relating to an order shall not exceed the amount paid for that order.
Contact
If you have any questions about these Terms, please contact us at:
